FAQ
William James Leather Co 1-888-848-7562




  • What is your return policy?
  • How fast will my order be shipped?
  • How much is shipping?
  • What services do you use to ship?
  • Which credit cards do you accept?
  • Are my transactions safe?
  • What is SSL ?
  • What is your return policy?

    If you are not satisfied with your purchase, you can return or exchange the moccasins within 30 days of  of receiving as long as the moccasins are returned in a new, unused, and resalable condition inside their original packing.If you exchange please put a note,  I.E " exchange size 7 for size 8  ". Also include $5.00 for shipping.

    How fast will my order be shipped?

    • Orders are shipped within 1-2 business days

    How much is shipping?

    • We only charge $5.00 per order no matter how many pairs ordered, Example 4 pair the total shipping is only $5.00 total.
    • Overseas orders $23.00 ( excluding Canada where US rates apply ).

    What services do you use to ship?

    • We ship by UPS        andUSPS  

    Which credit cards do you accept?

    •                                                                                                                                                   
    •  

    Are my transactions safe?

    Yes we use  "SSL"

    What is SSL ?

    SSL stands for "secured socket layer"

    When you come across a web page that is secured you will notice at the checkout that the web site address will change to "https://" rather than the usual "http://".

    Most all web-based online purchases and monetary transactions are now secured by SSL. For example when you submit your credit card to purchase a compact disc from "ABC Supply" the order form information is sent through this secure "tunnel" so that only the folks at "ABC Supply" can view it.

     

     

     

     

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